Why choose Platinum Physiotherapy?
Who We Are
All treatment at Platinum Physiotherapy is carried out by experienced and enthusiastic physiotherapists who enjoy their job.
The main focus of our physiotherapists is to help you recover in as quick as possible time and to prevent reoccurrence of the same problem. The friendly and caring approach taken, alongside their extensive experience, means that you can be confident that any treatment you receive is of the highest quality. We provide the same high quality standards to patients at all levels of ability, whether they be professional and international sportsmen and women or those who break into a sweat when they see a gym.
We firmly believe that physiotherapy should be patient centred. This means that the patient’s problems, and the goals they want to achieve, are the most important thing we take into account when deciding what physiotherapy intervention is best. Due to the uniqueness of each person the treatment approach chosen varies according to the individual, their symptoms and their goals. Unique people require unique treatment, therefore, we use a wide combination of physiotherapy techniques to provide our patients with the best possible treatment. It is this pragmatic approach that allows us to maximise the potential of every patient.
Why Platinum Physiotherapy?
Six reasons why you should choose us are:
We make 5 promises to achieve shared aspirations:
It’s a fact – Platinum Physiotherapy provide effective and research based physiotherapy treatments. Our treatments work well and will help you improve. Our physiotherapy input is designed to produce the best possible result for our patients. Rest assured that you will be in good hands.
Get the most from your treatment
We believe the first step to your recovery is to understand what’s wrong and what can be done to help. All our physios work hard to help you understand your condition. Any treatments or exercises the physio uses will be clearly explained and we hope this website will fascilatate you in this. We like questions and are always happy to explain.
Its all about You
We firmly believe that physiotherapy should be patient centred. This means that your problems and the goals you want to achieve is of paramount importance to us. We want to give you the best available service as quickly as we can and at times that suit you.
Beyond the symptoms
All our physios perform a complete assessment that ensures they find the reasons for your symptoms. We will then concentrate treatment on both the symptoms and the causes. This helps you make swift improvements that last.
Physiotherapistss who care
At Platinum Physiotheapy there are no Physio- Dinosaurs. All our physiotherapists continually update their skills keeping them great at what they do. We only have enthusiastic physiotherapistss that are willing to go the extra mile to allow every patient to realise their potential.
Meeting your needs
We will bend over backwards to provide you with what you are looking for. We offer flexible appointment times at a range of locations. All our clinics are modern, centrally located and we have wheelchair accessible access in both Carmarthen and Cardiff. Whatever your problem we can help.
Putting patients first
We promise to put patients first in everything we do. We put each patient’s needs at the centre of all decisions and everything we do will be done in the best interest of the patient. We accept that some people need more help, and that not all goals will be realised, however, we strive to achieve the best possible results for each of our patients in all circumstances.
Respect and dignity
We promise to value each person as an individual, respect their aspirations, beliefs, commitments, and seek to understand their priorities, needs, abilities and limitations. We take what others have to say seriously. We are honest about our point of view and what we can and cannot do.
We promise to strive to improve health and well-being and people’s experiences of physiotherapy. We value excellence and professionalism wherever we find it – in the everyday things that make people’s lives better as much as in clinical practice, service improvements and innovation.
Commitment to quality
We promise to earn the trust placed in us by insisting on quality and striving to get the basics right every time: safety, confidentiality, good communication, professionalism, and a dependable service. We welcome feedback, learn from our mistakes and build on our successes.
We promise to respond with kindness to each person’s needs, anxieties, pain, and desires. We search for the things we can do, as even the smallest things can make the biggest differences. We do not wait to be asked, because we care.